What should I compare across lead types?
Compare lead types by the work between an inquiry and a conversation. Inbound calls put the senior on your line now. Facebook forms and returned mail cards give you details to follow up. Aged leads are older records, while telemarketed leads begin with someone dialing the senior. Each has a different workflow.
With Inbound Final Expense Leads, that call is routed live to a licensed agent. You do not receive a spreadsheet row to work later. You receive a person on the line who chose to ask about final expense coverage.
Why does it matter that the senior called in?
It matters because the senior made the first move. When a person chooses to call about final expense coverage, they have already decided the topic is worth a few minutes of their time. That is a different starting point from an agent calling a stranger and asking for attention.
It also changes the tone of the first minute. You are answering a question rather than interrupting a day. Many agents find it easier to listen, ask about needs and explain options when the caller started the conversation. That is the core reason we focus on inbound calls. Read more about inbound final expense calls and why inbound final expense leads are high intent.
How do inbound calls reach my phone?
The calls reach your phone live, while the senior is still on the line. Before calls start, you tell us which states you are licensed in and want calls from, and the hours you are ready to answer. During those hours, a caller from one of your states is connected straight to your number.
There is no app to install and no dialer to run. You answer like any other call and start the conversation. Calls usually start within 3 to 7 business days of your order. The steps are laid out on how inbound final expense leads work.
How are inbound leads billed?
An inbound lead is billed only when the call lasts 90 seconds or longer. Short calls, such as wrong numbers or hang-ups in the first few seconds, are never billed. This rule is called a buffer, and it means you pay for conversations instead of rings. Learn the term on what a 90 second buffer is, see the full rule on what counts as a billable call, and see pricing on the pricing page.
How do inbound leads compare with other final expense lead types?
Inbound leads differ from other lead types mainly in who starts the contact and how fresh the interest is. Each comparison below has its own page, so you can read the one that matches the choice you are weighing:
Inbound Calls vs Facebook final expense leads covers live calls compared with form fills from social ads. Inbound Calls vs direct mail final expense leads covers calls compared with returned mail cards. Inbound leads vs aged final expense leads looks at fresh calls compared with older records. Inbound calls vs telemarketed final expense leads compares a senior dialing in with a call center dialing out.
Are inbound calls the same as live transfers?
No. An inbound call is a senior who dialed in about coverage, while a typical live transfer is a person a call center reached and then passed to an agent. Both arrive live, but they start in different places. The difference is explained on inbound final expense calls vs live transfers, and our wider page on final expense live transfers covers how the service works.
What does paying per call mean for inbound leads?
Paying per call means you pay for each billable call instead of a monthly fee or a block of records. Your spend follows the calls you actually took, and you choose the order size. The mechanics are on final expense pay per call: how it works. There is no long-term contract.
Who are inbound final expense leads a good fit for?
Inbound leads fit licensed final expense agents and agencies who can answer the phone during set hours and would rather talk than dial. Solo agents and agencies are both welcome. They are not a fit for anyone who is not licensed in the states they choose, or who cannot be ready when the phone rings. If you are getting started, read how to work an inbound final expense call, how to pick states for your final expense calls and how to choose your final expense call hours.