Where do the leads come from?
Ask whether the lead is a live inbound call, a form submission, a returned mail card, an older record or an outbound-originated transfer. Compare the work needed to reach a conversation, not only the price.
Our answer: seniors respond to our advertising and call in about final expense coverage. Compare workflows on inbound final expense leads vs other lead types.
How does billing work?
Ask what exactly you pay for: records, transfers, calls, or a monthly fee. Ask whether you pay for every connection or only for calls that meet a rule. Ask for the rule in writing.
Our answer: you pay per billable call, and a call is billable only when it lasts 90 seconds or longer. See pricing on the pricing page, and read final expense pay per call: how it works.
How long is the buffer, and when does the timer start?
Ask how long a call must last before it is billed, and ask when that timer starts. The buffer is one of the most important numbers in a pay per call offer, because it decides which calls you pay for.
Our answer: 90 seconds. Calls shorter than 90 seconds are never billed. The term is explained on what is a 90 second buffer, and the full rule is on what counts as a billable call.
Can I control states and hours?
Ask whether you choose the states and hours, or whether the vendor decides. You should only take calls from states where you hold an active license, and only during hours you can answer. A vendor that lets you set both gives you control over your day.
Our answer: yes, you choose the states and the hours. See how to pick states for your final expense calls and how to choose your final expense call hours.
What are the contract terms?
Ask whether there is a long-term contract, a minimum commitment period, or automatic renewal. Ask how to stop. Read the terms before you pay. A clear vendor will answer these questions without hesitation.
Our answer: there is no long-term contract. You order a number of leads and decide whether to order again. The order minimum is shown on the pricing page and in the order summary before you order.
How soon do leads start?
Ask how long it takes from payment to the first lead. A realistic range is more useful than a vague promise.
Our answer: calls usually start within 3 to 7 business days after your order.
What else should I watch for?
Watch for claims you cannot check. Be careful with vendors that promise income, close rates or a set number of sales, because no vendor controls whether a caller buys. Be careful with pressure to decide today. Ask for written answers to the questions above, and compare vendors on those answers. If something is unclear, ask again.
Also check the fit with how you work. A vendor selling outbound-originated transfers is different from one selling inbound calls; see inbound final expense calls vs live transfers.
How do I start with Inbound Final Expense Leads?
Choose your states and hours, review the order summary, and check out. Solo agents and agencies are both welcome. Read how inbound final expense leads work for the steps, or call (470) 597-3831 with questions.
How should I compare vendors side by side?
Write the six questions in a simple table, one row per vendor, and fill in each vendor's written answer: source, billing rule, buffer length, states and hours control, contract terms and start time. Then compare like for like. A lower price per record is not comparable with a price per billable call, so convert each offer to what you pay for a real conversation. See pricing on our pricing page when you build your comparison.