Why is there no fixed number of calls per day?
There is no fixed number because inbound calls depend on seniors choosing to call about final expense coverage, and that varies by day, time and place. A promise of a set daily count would be a guess. We would rather explain what moves the number so you can plan with honest expectations.
What we can say is how the system works: a senior calls about final expense coverage, and if they are in one of your states during your hours, the call is sent live to your phone. Everything else follows from that.
How do the states I choose affect call volume?
The states you choose set the pool of possible callers. If you choose a few states, only callers from those states can reach you. If you are licensed in more states and add them, more callers can be routed to you. Population, time zone and when seniors choose to call all play a part.
Only add states where you hold an active license. Adding a state you cannot write in does not help, because you could not serve the caller. Our guide on how to pick states for your final expense calls walks through the choice.
How do my open hours affect call volume?
Your open hours set the window in which calls can reach you. A few hours a day means fewer chances for a caller to be routed to you; a full working day means more. Hours also interact with time zones: if you are in the East and your states are in the West, your calendar day and theirs do not line up.
Pick hours you can truly cover. A call that rings while you are busy is a missed conversation. Read how to choose your final expense call hours for a step-by-step approach.
How does order size affect calls per day?
Order size sets how many billable calls you receive in total, not how many arrive in one day. A larger order lets calls keep coming over a longer stretch; a smaller one finishes sooner. Each billable call, meaning a call of 90 seconds or longer, counts as one lead toward your order. Order minimums and the price are on the pricing page. See pricing there.
Do short calls count toward my daily calls?
Short calls may ring your phone, but they do not count as billable leads. A call is billable only when it lasts 90 seconds or longer; shorter calls are never billed. So the number of times your phone rings and the number of leads used from your order can differ. See what happens if a final expense call is under 90 seconds.
How many calls can one agent handle in a day?
That depends on how long your conversations run and how you handle applications. A full final expense conversation can take a while, especially when you ask health questions and compare options. If you plan to finish applications on the call, leave room between calls. If you are an agency, you can spread calls across several licensed agents. Use how to work an inbound final expense call to estimate your own pace.
How should I plan my first order?
Plan your first order around availability, not a target number. Choose states you are licensed in, set hours you can cover every day, and pick an order size that fits your budget and schedule. Calls usually start within 3 to 7 business days. After your first order, you will have real experience with how calls arrive for your states and hours, and you can adjust from there. There is no long-term contract.
Where can I learn more?
For the steps to start, see how inbound final expense leads work. For how paying per call works, see final expense pay per call: how it works. For comparisons with other lead types, see inbound final expense leads vs other lead types. Questions? Call (470) 597-3831.